Here to help
Zenolyth support
A question, a problem, or an idea?
Include your macOS version, Zenolyth version, and the steps that led to the issue. For browser blocking, include the browser name. Please remove private websites and personal details from screenshots; never send payment details or passwords.
Common questions
How do I start?
Open Zenolyth from the menu bar. Use Profiles to choose websites and apps, select a profile in Focus, set your session and break allowance, then start. Schedule lets you repeat a focus window on selected weekdays.
A website isn’t being blocked
Make sure a focus session or schedule is active, the right profile is selected, and the website is in that profile’s rules. Open your browser, then open Zenolyth → Settings → Browser helper to grant Automation access.
If access was denied, open System Settings → Privacy & Security → Automation and enable the browser under Zenolyth. Supported browsers are Safari, Chrome, Brave, Edge, Arc, Opera, and Vivaldi. Browser blocking uses the active tab in each browser window.
Why can’t I pause or end a session?
Breaks use the allowance chosen before the session. Lockdown prevents pausing or ending early. Strict mode prevents ordinary quitting during a committed session. Check these choices before starting; wait for a timed session to finish if those controls are unavailable.
How do schedules and breaks work?
A manual focus session takes priority over a schedule. An overnight schedule belongs to the day it starts. Breaks count against the selected allowance and do not move a schedule’s end time. Ending a scheduled session early skips that occurrence.
How do I restore a purchase?
Open Settings → Zenolyth → Restore Purchases using the Apple Account that made the purchase. Confirm you have an internet connection. Purchases pending approval appear once Apple approves them.
How do I cancel a subscription or request a refund?
Manage renewal through Apple’s subscription settings. Deleting Zenolyth does not cancel a subscription. Buying lifetime does not cancel an existing monthly or yearly subscription; cancel its renewal separately.
Eligible subscriptions may include a seven-day introductory trial. The App Store purchase sheet shows your price, trial eligibility, and renewal terms. Refund requests are handled by Apple at Report a Problem.
Where is my data, and how can I remove it?
Rules, schedules, and focus history are stored on your Mac. To remove them from the Mac App Store build, finish any active session, quit Zenolyth, then use Finder → Go → Go to Folder to open:
~/Library/Containers/com.alexxon.Zenolyth/Data/Library/Application Support/Zenolyth
Move this folder to Trash only if you want to reset all rules and history. Copy it elsewhere first if you want a backup. This does not delete Apple’s purchase records, cancel subscriptions, or remove copies in your backups. Contact support if you cannot locate the folder.